Do you need a dedicated support agent to help you build your website? Our professional team will guide you and help you with any issues or modifications you might need. Fast and qualified assistance to our themes.

What’s included

  • 1 hour of Online chat per month
  • 1 hour of Zoom/Skype assistance per month
  • 1 hour of assistance from the development team per month
  • Unlimited support tickets

What’s not included

Third-party plugins configuration and compatibility fixes are not included and should be paid extra after discussion with the development team.

Requirements

  • Theme License
  • Related URL

Other info

Support assistance via chat and online call can be scheduled between 09:00 – 19:00 UTC +2 Monday to Friday. 

Questions can be concerning theme related issues such as theme installation or update, theme and bundled plugins installation or updates, demo import, content editing, header and footer editing.

You may also need…

400€
Price: 400.00€
  • 1h online chat/month
  • 1h online call/month
  • 1h development team assistance/month
  • Unlimited, prioritised support tickets

The project is managed by a dedicated Support Agent, who supervises its implementation and coordinates the work. Project Manager is also responsible for the overall communication with the client.

This price is for 6 months of premium support