Do you need a dedicated support agent to help you build your website? Our professional team will guide you and help you with any issues or modifications you might need—fast and qualified assistance to our themes.
What’s included
- 1 hour of Online chat per month
- 1 hour of Zoom/Skype assistance per month
- 1 hour of help from the development team per month
- Unlimited support tickets
What’s not included
Third-party plugin configuration and compatibility fixes are not included and should be paid extra after discussion with the development team.
Requirements
- Theme License
- Related URL
Other info
Support assistance via chat and online calls can be scheduled between 09:00 – 19:00 UTC +2, Monday to Friday.
Questions can concern theme-related issues such as theme installation or updates, theme and bundled plugin installation or updates, demo import, content editing, and header and footer editing.
You may also need…
- 1h online chat/month
- 1h online call/month
- 1h development team assistance/month
- Unlimited, prioritised support tickets
The project is managed by a dedicated Support Agent, who supervises its implementation and coordinates the work. Project Manager is also responsible for the overall communication with the client.
This price is for 6 months of premium support