Do you need some extra time for dedicated professional support assistance? Our agents will be happy to help you via Skype or Zoom call. This service will be charged per hour, and you can have as many hours as needed. This support includes what the essential support includes in Ticksy, with the difference that you can get immediate help and more detailed answers. Direct contact is always one step forward. 🙂
One hour of online assistance following the Envato Support Policy via an application like Zoom or Skype.
- Small description of the topics
- WordPress dashboard admin credentials and URL
- Your available hours
Online support assistance can be scheduled between 09:00 – 19:00 UTC +2, Monday to Friday.
Questions can concern theme-related issues such as theme installation or updates, theme and bundled plugin installation or updates, demo import, content editing, and header and footer editing.